Solidlio · IT service management
Your IT. Under control.
Support, assets, projects and renewals — connected. For organizations and the IT providers who support them.
Owned and operated by Tridacom IT Solutions Inc.
Your working day. One clear view.
See active tickets, people and assets in your web workspace. Keep assigned work close with the mobile app.
Start with the full picture.
Review the request, its priority and the affected asset before picking up the work.
Keep the work moving. Wherever you are.
Open the ticket on mobile, update its status and add a comment while you work.
Close the loop. Keep the history.
Record the resolution so your team has the request, conversation and outcome together.
One connected IT record
Less chasing. More doing.
Solidlio
IT service management
Support
Tickets, queues and escalation
Assets
Hardware, software and lifecycle
Renewals
Domains, SSL and licences
Delivery
Projects, changes and approvals
Finance
Purchasing, time and billing
Connections
Integrations, plugins and AI
More behind your team
Bring in the right expertise.
Escalate requests through Solidlio. Tridacom is the first MSP in the platform’s support pool.
Servers · Desktops · Networking · Cloud · AI · Software development
Explore specialist supportMore to offer your customers.
Sell products, services and subscriptions from the Solidlio catalog.
Explore catalog salesA few quick answers.
What is Solidlio?
An IT service management platform for organizations and IT providers, owned and operated by Tridacom IT Solutions Inc.
Can we use it without an IT provider?
Yes. Manage your own IT, or connect with a provider when you need help. Your organization keeps its account and records.
Where do we start?
Request a demo for your organization or IT practice. Compare plans to see included features and capacity.
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