Integrations and extensions

Connect the tools
behind your IT work.

Bring relevant records into Solidlio and extend the workflows you already run. Each implemented connection has its own purpose, plan requirements and external account requirements.

Implemented capabilities

Microsoft 365

Connect organization mail and directory workflows, or synchronize a personal Outlook calendar. These are separate capabilities with different plan requirements.

  • Microsoft 365
  • Personal Outlook calendar
  • Teams notifications

Implemented capabilities

Identity

Organization single sign-on and directory provisioning, subject to the plan’s SSO entitlement.

  • Microsoft Entra ID
  • Google sign-in
  • SCIM provisioning

Implemented capabilities

Accounting

Synchronize supported billing and accounting records with mapping, tax and currency context.

  • QuickBooks Online

Implemented capabilities

Monitoring and remote support

Bring device inventory and alerts into client context, and launch supported remote actions and sessions.

  • ConnectWise Automate
  • ConnectWise ScreenConnect
  • Zabbix

Implemented capabilities

Cloud and existing service desks

Azure supports inventory and cost ingestion for the connecting organization. GLPI supports ticket synchronization and record imports.

  • Microsoft Azure
  • GLPI

Implemented capabilities

Credentials and documentation

Link password-manager records to the work, and bring captured procedural guides into your knowledge base.

  • 1Password
  • Scribe

Implemented capabilities

Domains and warranties

Connect supported registrar accounts and warranty lookup services. Track domain and certificate inventory separately from purchasing through Solidlio.

  • Registrar connections
  • Warranty lookup services

Implemented capabilities

Extending Solidlio

Use signed outbound webhooks and plan-dependent API capabilities for your own tools. Mobile workflows use the same account permissions and entitlements.

  • Webhooks
  • API
  • Mobile

Know the requirements before connecting.

Minimum configured plans for new connections
Connection MSP / provider Organization
Monitoring / RMM, GLPI, personal Outlook calendar Free Free, where the connector supports this audience
QuickBooks, organization Microsoft 365, password manager, registrar Growth Professional
Teams Scale Business
Organization single sign-on Scale Enterprise
API capabilities Read access from Growth; full from Scale Read access from Professional; full from Business

Availability also depends on connector scope, platform enablement and the external service’s permissions. Azure supports the connecting organization; it does not automatically map subscriptions to clients.

QuickBooks integration details · Compare all plans

Planned connectors

Plan with a clear
availability boundary.

The following native connectors are planned and cannot currently be set up. No release date is promised.

  • Xero
  • ConnectWise Manage
  • Autotask
  • HaloPSA
  • Datto RMM
  • NinjaOne
  • Slack
  • Google Workspace connector

Before you connect.

Does every connector work on Free?

No. Monitoring and remote-management connectors, GLPI and personal Microsoft 365 calendar sync are not tier-gated. Organization Microsoft 365, QuickBooks, password-manager and registrar connections begin at MSP Growth or organization Professional. Teams connections begin at MSP Scale or organization Business. Single sign-on has a separate entitlement.

Do we need an account with the connected service?

Yes. A connector uses the external service’s account, credentials or authorization. That service’s licensing, API access and permissions apply. Solidlio plan availability does not replace its requirements.

Is the Google Workspace connector available?

Google sign-in is implemented. The broader Google Workspace integration is planned. Google sign-in, invoice-mailbox capabilities and a complete Workspace connector are different functions.

What does the Azure connector include?

Resource inventory and cost ingestion for the organization making the connection. Azure Monitor alerts and metrics and automatic subscription-to-client mapping are not supported by this connector.

Can we connect our own tooling?

Implemented outbound webhooks and plan-dependent API capabilities support custom connections. Review the event, permission and API requirements for the workflow you want to build.

Tell us which tools your workflow depends on.

We’ll explain the implemented connections, required plans and boundaries relevant to your environment.

Book a demo Explore platform features

A walkthrough focused on the IT work you manage.