Support your people
Give staff a place to request help. Keep tickets linked to devices and teams.
For organizations
Keep your IT in order.
Support, assets, purchases and renewals in one platform. Know what you have and what needs attention.
Your IT, in one place.
Track every asset
Record purchases, assignments, warranties and maintenance — through to retirement.
Stay ahead of renewals
Keep domains, SSL certificates, licences and their expiry dates in view.
Map your infrastructure
Document sites, racks, networks, IP addresses and DNS.
Plan projects and changes
Manage delivery and approvals with the capabilities included in your plan.
Work with IT providers
Co-manage IT and escalate requests while keeping your own account and records.
Your records stay yours
Work with a provider.
Keep your account.
Accept or end provider relationships as your needs change. Your organization keeps its IT history.
Your questions, answered.
Do we need an MSP?
No. Manage IT yourself, or accept a servicing relationship with a provider when you need help.
What if we change providers?
Your organization keeps its account and records. Ending a servicing relationship removes that provider’s access.
Can we track domains and certificates bought elsewhere?
Yes. Domain and SSL inventory is separate from purchasing through Solidlio.
Are all capabilities included in every plan?
No. Projects, change approvals and other capabilities depend on your plan. Compare the organization plans for details.