Product catalog
Find technology products, services and subscriptions in a shared catalog that supports quotes, purchases and customer sales.
A common reference for technology purchases
Use consistent product records across the work you manage in Solidlio. Product identifiers, brands, categories, descriptions and supporting information help teams select an item and understand what was purchased.
The catalog is a supporting capability of the ITSM platform. Tridacom manages the distribution relationships behind the available offerings.
What you can do
| Capability | Purpose |
|---|---|
| Search and filter | Find items by product information, brand and category. |
| Product details | Review available descriptions, specifications, images and documents. |
| Product identifiers | Relate records using manufacturer part numbers and other product identifiers. |
| Quote and purchase context | Reference catalog items in the platform’s commercial workflows. |
| Asset context | Relate purchased technology to the assets your team manages. |
| Catalog administration | Maintain product information where your role permits it. |
For IT providers
Offer available products, services and subscriptions to customers alongside your own work. Pricing and margin controls are separate from the underlying product record. Confirm which offers you can sell, the commercial terms and who handles fulfilment.
For organizations
Use catalog information to support selection and purchasing. Keep the purchase, the product and its ongoing IT context together instead of relying on disconnected lists.
Access and availability
Catalog access depends on account permissions and the applicable commercial arrangements. Availability, prices and fulfilment terms depend on the item. The catalog is not a promise of stock, a delivery deadline or a particular margin.