Data residency
Solidlio’s core hosting is in Canada. Review the separate data-processing arrangements for AI, email and payments.
Core platform hosting
The platform’s deployment configuration uses Microsoft Azure Canada Central. The documented database backup configuration uses Canadian regions with a 35-day retention period.
These settings describe the core platform hosting. They do not mean every third-party processor operates in Canada, and they do not establish a certification or a legal compliance guarantee.
Processing outside Canada
| Workflow | What to review |
|---|---|
| AI assistance | Content submitted for AI processing can be processed outside Canada. Review what is sent before enabling the workflow. |
| Delivery and inbound email processing use external services. | |
| Payments | Payment processing uses an external processor with its own data handling. |
Confirm which workflows and processors are acceptable for your requirements.
Questions for your review
- Which records and attachments will you store in Solidlio?
- Which integrations or AI workflows will you enable?
- What locations, retention periods and contractual controls does your organization require?
- Do you require a formal security assessment or compliance report?
Contact us for a security and residency review. Do not treat a hosting location as a complete privacy or compliance assessment.