Sign-in and SSO

Give staff and customer users a consistent sign-in, with organization-specific identity controls on eligible plans.

Use your organization’s identity provider

Solidlio supports Microsoft Entra ID and Google single sign-on. Each organization configures its own connection, approved domains and provisioning rules. This is an identity connection, not a general Google Workspace integration.

Capabilities

Capabilities — reference table
CapabilityPurpose
Single sign-onUse a configured Microsoft Entra ID or Google identity to sign in.
Enforced SSORequire organization members to use its configured provider after verifying access.
Just-in-time provisioningCreate an eligible user’s account at first sign-in, using the configured role and domain rules.
SCIM provisioningReceive supported user/group changes from Entra ID or Okta, scoped to the organization.
Authenticator-app two-factorAdd a second factor to password sign-in, with recovery codes.
Session managementReview and revoke sessions when access needs to change.

Plans and ownership

SSO is available on MSP Scale and Enterprise, and Organization Enterprise. Roles and configuration permissions still apply. Confirm the effective entitlement for a managed client rather than assuming every capability inherits the provider’s plan.

A provider’s identity connection and a client’s identity connection remain separate. Review provisioning roles, domain eligibility and recovery access before enforcing SSO.

See this working on a real account.

Book a walkthrough and we will run this capability against your own clients, devices and tickets.

Book a demo All features

A walkthrough focused on the IT work you manage.